Carrie Harmon Quotes

When we receive complaints, we take them very seriously, we investigate them and we address any personnel issues as appropriate. - Carrie Harmon

We do not require ID for children because there are no children on the list. If it's a child, ticket agents have the authority to immediately de-select them. - Carrie Harmon

Once the transition is made, it is important to realize TSA is still responsible for the oversight of security. The vendor screeners will still be operating under TSA standards. - Carrie Harmon

I don't think it's clear yet, because of the on-going investigation, (that) there was an issue with background checks. If there is, we'll deal with it. - Carrie Harmon

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