Eric Rabe Quotes

We have been talking with the unions since late yesterday afternoon... non-stop intense talks with all sides fully engaged. It remains impossible not predict when these talks will end in a contract and get people back to their jobs. - Eric Rabe

We believe we reached a good general framework for obtaining a contract, but right now we're down to the wire. I'm still optimistic that we'll get it done in a few days but I'm not sure we'll get it done today. - Eric Rabe

We are asking each business unit to manage their work flow, which means managers' jobs have been eliminated, not the union positions, and we have eliminated contract work. - Eric Rabe

The status of the bargaining is that we are continuing to talk. We continue to frankly plug through some of the more difficult issues that confront us. It's become sort of an intense, exhausting sort of a process. We're working through the issues one at a time. - Eric Rabe

That's happening outside of our system. - Eric Rabe

Some other services may be slower as well, like repair or installation. - Eric Rabe

Some groups, maybe religious groups, object to some programming that's on television and don't want to see it, but furthermore don't want to pay for it. I think the reality is that if you want to allow the development of new programming ideas and give start-up channels a chance to get out there and see if they're going to be successful, you need some mechanism to help get them going. - Eric Rabe

She is not on our payroll at this point. - Eric Rabe

Now the union has raised the issue of workplace stress, and we're working on a solution to that too... The work done in call centers we all agree is tough and the people that do this work face a hard job. The question is, how can we address issue of job stress and still provide customers with the service they want and that they deserve? - Eric Rabe

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