John Horrigan Quotes

When you need help these days, you don't need a bugle to call the cavalry, you need a big buddy list. - John Horrigan

When you focus on the behavioral aspects of Internet users on dial-up, they're not doing as much as Internet users who have adopted. - John Horrigan

This is still technology that does require a certain capacity to self-troubleshoot... The switching cost could just be the technical aspect of doing the setup, and often you have to switch your e-mail address. These are people who are older, less educated and less adept to go through the process. - John Horrigan

Thirty-four percent of people said the Internet played a crucial role, they got advice and support from other people. Thirty percent said they got information online to compare options. - John Horrigan

They're not as ardently engaged as users a couple of years back. They're satisfied with rudimentary applications on the Internet. They like e-mail. They will check the news. They're satisfied with the basics. - John Horrigan

There's a certain seamlessness of how people maintain their social networks. They shift between face-to-face, phone and Internet quite easily. - John Horrigan

The migration to broadband is happening more slowly for dial-up users in 2005 than 2002. With fewer new internet users coming online these days, the stock of potential broadband subscribers is not being replenished. - John Horrigan

The low-hanging fruit of early adopters is gone... And the remaining dial-up population seems unenthusiastic in terms of the Internet, so mathematically, that makes for a smaller fruitful pool for providers to select from. - John Horrigan

The issue is that the remaining pool of dial-up users today is a different demographic category. A couple years back, you had people making the bit-per-buck calculation ... [which] prompted them to switch. The existing pool of dial-up users is not accessing as many bits. - John Horrigan

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