Henk Potts Quotes

The most important customer for BA is the business customer, the premium customer, and what they are looking for is reliability. If they start to believe they can't get that at BA, that is a major worry.

- Henk Potts

Tags

Important | Customer | Business | Premium | Reliability |

comments powered by Disqus

Random

Time and time again BA is being held hostage by unions. BA needs desperately to work on its human resources and management between unions. - Henk Potts

We could have a Gulf War scenario, and that's going to drive the markets lower, I'm afraid. - Henk Potts