Kathleen Tierney Quotes
The question is not whether we need something like the Red Cross, but whether its capacity is scalable to true catastrophes and multiple disaster events... Now we're talking about a pandemic. Where would the Red Cross be? 
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Question | Cross | Capacity | Scalable | True |
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The plan was simply to get some people out and the rest to the Superdome... A network of shelters was never part of the plan, even though it was recognized that the city is a bowl and would be filled with water, that there would be no electricity.
- Kathleen Tierney
Organizational improvisation ... Research on jazz musicians shows that people don't just pull stuff out of the air when they're improvising. These are people with an extremely wide knowledge of musical genres. They have always practiced and practiced and practiced. Similarly, improvising involves a deep understanding of the resources you have at hand in your community.
- Kathleen Tierney