Paula Rosenblum Quotes



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You're getting a payback on software just by the money you will save in credit-card fees.
- Paula Rosenblum

Far too few retailers have moved beyond the classic metric of comparable store sales increases to measure the annual or even lifetime value of a customer. Hyper-educated consumers have higher expectations for their retail experience, and hyper-sensitive shareholders have higher expectations for results.
- Paula Rosenblum
