Sheryl Kingstone Quotes



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This will be a great value add to Salesforce.com because data quality and data cleansing are one of the biggest paying points and failures of any CRM solution.
- Sheryl Kingstone

The contact center--the single most important point of contact for responding to customer needs--must become more agile, provide a consistent customer experience, and be optimized for improved performance. The Microsoft Customer Care Framework helps break down the current barriers that exist.
- Sheryl Kingstone
