Dwight Davis Quotes
They're taking a more intimate role, and not depending solely on partners to give that support. It is a response to backlash from customers who wanted Microsoft to have more of a role there, to stand as the ultimate backstop for support. 
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Intimate | Role | Depending | Solely | Partners |
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This makes me wonder about the prognosis for Alpha. At Compaq there has been major management shakeups, and this could be something that's fallen by the wayside. It's a very expensive venture and maybe hasn't generated the kind of return Compaq would like to see on it.
- Dwight Davis
Telcos and network service providers, ASPs and ISPs, have all been growing as important players in the distribution of software functionality. With Windows 2000, Microsoft clearly thinks it has a much better horse to ride into battle to get these folks as customers. They will emphasize the new ASP channel as one they are especially targeting in that regard. They need a platform that actually runs 24 hours a day, and on bigger hardware configurations.
- Dwight Davis