John Simley Quotes
They've been very well received with shoppers and people don't have problems with the new technology. We wanted to give customers a choice at the front end so that they could pay and leave quickly. The self-checkout has also allowed us to move staff away from registers and improve service in other areas of the store. 
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The self-checkout has reduced length of lines by a third and the time spent in lines by a third. We estimate that 30 percent of all sales are made through self-checkout at stores equipped with them.
- John Simley
Our feeling is that it was an incorrect interpretation and it weakens the state's environmental statutes. We have quite a few of these things. The experience indicates that customers make fewer trips of a shorter distance over time. That's a significant reduction in road miles. They're going to one place instead of 14 places to get what they need. We think that's relevant.
- John Simley