Jeff Kagan Quotes

We have to come up with a solution that addresses both problems. I don't have an answer, but we see the two sides coming at this from their own corners, and we don't see any middle ground yet.

- Jeff Kagan

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Solution | Addresses | Problems | Answer | Sides |

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What we're facing right now is the beginnings of a brand new marketplace. - Jeff Kagan

Carriers would much rather differentiate themselves with service and features rather than price. No one wants to fall behind on building that loyal customer base for all the services that are going to come over that line in the future. - Jeff Kagan

They realize there's a big potential problem brewing. We're moving into a customer-centered marketplace where prices come down and innovation goes up. The cable companies can and should be marketing like crazy right now. They should be dropping the prices to attract customers. - Jeff Kagan