Dan Considine Quotes
We just don't disconnect customers if they're a month or two behind. We looked at this case in depth. We believe we took all the steps we could to avoid a disconnection. 
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Disconnect | Customers | Month | Looked | Case |
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Weather in December has been roughly about 20percent colder than normal. So, our guess right now is that the increase in the December bill will be more than the 27 percent that we forecast, simply because the weather has been so cold.
- Dan Considine
