Dan Hess Quotes
We've just closed another great year in online commerce. Consumers spent an average of $200 million per day throughout November and December, bringing holiday growth to just about the top end of our forecast of 25 to 30 percent. 
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Closed | Great | Year | Online | Commerce |
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Online travel sales fared even better this year. The sector was up 35 percent versus 2002 and has more than more than doubled since 2001. Non-travel sales recovered impressively from war-related softness early in the year, with 2003 posting a healthy 22 percent total increase over 2002.
- Dan Hess
We believe consumers' growing familiarity and confidence with online shopping, coupled with a dramatic increase in broadband penetration and continuing efforts by retailers to simplify the shopping process across channels, will translate to substantial gains for online merchants again this year.
- Dan Hess