David Champion Quotes
When cars are launched, we see the first year of a redesigned model as less reliable than later years. First-year blues, we call it. 
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Cars | Launched | Year | Redesigned | Model |
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Once GM gets to average reliability on our scores, they seem to take the emphasis off continual improvement. We see other manufacturers that are mortified by an average score. It's a different mind-set.
- David Champion
