Jack Welch Quotes
You got to be rigorous in your appraisal system. The biggest cowards are managers who don't let people know where they stand. 
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Rigorous | Appraisal | System | Biggest | Cowards |
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What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros.
- Jack Welch
