Jeff Bezos Quotes
In Q4 of '99, we did a great job of delivering for customers, but it was very costly for us... In Q4 of 2000, we did an even better job of delivering for customers, but at a much, much lower cost. 
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Great | Delivering | Customers | Costly | 2000 |
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There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.
- Jeff Bezos
