Ken Auletta Quotes
In the end, you have to listen to your customers. Isn't a good business supposed to understand its customers? 
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Listen | Customers | Good | Business | Supposed |
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Let's concede that most journalistic enterprises need to make a profit, and to do that, they must be like supermarkets, offering a range of choices to their customers - international news, weather, sports, business, gossip, movie reviews and results of planning board meetings. But too often, journalistic supermarkets have become specialty stores.
- Ken Auletta
