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Last year, online retail totaled over $65 billion, up 26% over the prior year. That doesn't include auctions and travel, which take the number well over $100 billion.
- Dan Hess
We believe consumers' growing familiarity and confidence with online shopping, coupled with a dramatic increase in broadband penetration and continuing efforts by retailers to simplify the shopping process across channels, will translate to substantial gains for online merchants again this year.
- Dan Hess
This week's strength was driven by Christmas occurring one day later in the week than last year, plus continued robust sales across most major product categories. As expected, categories such as gift certificates and flowers were standouts, thanks to the ability to send such gifts purely online or with same-day delivery.
- Dan Hess