Jeff Kagan Quotes

It's the same effect but there are different rules... But that's the problem with technology.

- Jeff Kagan

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Effect | Rules | Problem | Technology |

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For a long time, convergence and all-in-one services were ideas that many people believed in even though they couldn't see it in the marketplace. Now we see a lot of carriers coming to the same point of being able to actually offer it. - Jeff Kagan

You're going to have many more services to buy, so I think we're going to end up buying more of them. - Jeff Kagan

Mike Armstrong jumped in when we all thought we knew where the industry was heading. Before he knew it, the changes that he had made were not helping AT&T, and he had to sell his way out of it. - Jeff Kagan