Donald Trott Quotes

Old Navy is the one that's really hemorrhaging.

- Donald Trott

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Navy | Hemorrhaging |

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What happens is anything that becomes too 'in' eventually becomes sort of 'out,' so you have Gap as a very stale, mature concept. - Donald Trott

It's too early to figure out the impact, but generally, if you're losing market share, reducing customer service does very little to stem that loss. - Donald Trott

Initially, when they came out of the chute after the '91 recession, they hit a highly responsive chord with a public that was more focused on value. But even affluent people would go in and buy more goods. - Donald Trott