Cathy Schoen Quotes

Overall patient experiences often paint a picture of no person or team responsible for ensuring that care is coordinated and continuous, with a focus on patients' needs.

- Cathy Schoen

Tags

Patient | Experiences | Paint | Picture | Person |

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These patients are the canary in the coal mine of any health care system. - Cathy Schoen

The distinct majority [60 percent] said errors had occurred outside the hospital. In all countries, mistakes were more likely in patients who said they saw four or more physicians, signaling a failure to communicate across sites of care. - Cathy Schoen

The U.S. is an outlier. - Cathy Schoen