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Philip Crosby Quotes
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
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Philip Crosby
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Quality has to be caused, not controlled.
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Philip Crosby
Eliminating what is not wanted or needed is profitable in itself.
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Philip Crosby
Just being honest is not enough. The essential ingredient is executive integrity.
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Philip Crosby
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