Tracy Mullin Quotes

Retailers don't want to alienate their loyal customers by making their return policies too strict, but they also need to create policies that discourage return fraud.

- Tracy Mullin

Tags

Retailers | Alienate | Loyal | Customers | Making |

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February was a successful month for clearance merchandise and many retailers are relieved to have winter gear out of their stores... Retailers appear pleased with their pricing strategies for spring and are encouraged that consumers are heading to the stores in larger numbers. - Tracy Mullin

With flowers, candy and dining out, consumers are looking to celebrate Valentine's Day in a very traditional way this year. - Tracy Mullin

There's been kind of a general malaise in apparel over the last couple of years. We are still suffering the effects of the change from traditional business apparel to casual apparel. Those (casual wear) carry much lower price points and people still haven't figured out what casual is. People are waiting to see how it's going to shake out. Where a woman may have bought a $100 skirt in the past, she's now buying a $20 skirt. - Tracy Mullin