Tracy Mullin Quotes
Retailers don't want to alienate their loyal customers by making their return policies too strict, but they also need to create policies that discourage return fraud. 
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Retailers | Alienate | Loyal | Customers | Making |
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This is going to be a great season for kids... Lots of hot toys out there. A lot of electronic toys, interactive toys. A lot of wonderful things for children.
- Tracy Mullin
We are still suffering the effects of the change from traditional business apparel to casual apparel. Those (casual apparel brands) carry much lower price points and people still haven't figured out what casual is. There's no real direction for fashion. People don't know what direction it's going, and for women this is a big issue.
- Tracy Mullin