Glenn Roberts Quotes

Studies show the longer a customer is in the F&I office, the lower the customer-satisfaction scores.

- Glenn Roberts

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Studies | Show | Longer | Customer | Office |

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Studies show the longer a customer is in the F&I office, the lower the customer-satisfaction scores. - Glenn Roberts

What we've been recommending consistently is that the issue needs to be folded into the joint study. We're concerned if it were undertaken as a separate effort, it might jeopardize this relationship. - Glenn Roberts