Recall Quotes
With the charges we've taken for the recall I would expect the unit would not be profitable for the year... We've taken substantial charges for the recall that will probably put us in a deficit position.
- John Lampe
With computers, VCRs and a growing number of other appliances in our homes, more consumers are using extension cords, power strips and surge protectors... Many meet current safety standards, but the poorly constructed models recalled in recent years are a hidden fire and electrocution hazard.
- Ann Brown
When you're listening to the Internet, the discussion is taking place in real time. We're able very quickly, sometimes in a matter of days, to pick up on what consumers are saying. If there's certain issues, like safety recalls or any mention of a boycott, we can set up an alert, so that we can alert a company or a brand so they can be on their guard and be ready to react, if that's what it takes.
- Sue MacDonald
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