Tolerance Quotes
With the year off and just getting back into it, you're more susceptible, your body's not as hard as it usually is. You got to develop some of those calluses again, that pain tolerance. But everybody's got to go through it. It happens. For me, it's inevitable -- it's just the way that I play -- that I'm going to get banged up.
- Darren McCarty

With support jobs moving to China and India, it's not surprising that English-speaking countries' top frustration revolves around the difficulty of understanding customer service representatives. However, even if the level of customer service is exceptional, the extent to which poorly-understood accents trump quality of service speaks to English-speaking customers' growing intolerance of non-native speech, more so than in other countries.
- Bob Hayes

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