Clarify Quotes
You're forced to think about what your goals are and you clarify them because you're taking this journey with another person and you need to be open with your partner.
- Sarah Michelle Gellar
When people get defensive they're not getting defensive about the content of what you're saying. They get defensive because of what they think your intent is. When someone isn't responding to what you're saying, the tendency is to back off, water down the message. What you should do is step back and clarify your intent then get back to the message.
- David Maxfield
Page 1 of 23

