Delegating Quotes
When you explain to people what you're trying to do, as opposed to just making demands or delegating tasks, you can build instant trust, even if it's just for that short time you're on the phone.
- Simon Sinek
There is a clear need to have qualified people acting as agents because it is a guarantee that the person is fit and proper and has a good background with an extensive knowledge of all the matters involved. It is a sort of jungle at the moment where there are licensed agents operating alongside unlicensed agents, and in some cases licensed agents delegating to people who are not as qualified as they are.
- Giorgio Marchetti
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