Recalls Quotes
When you're listening to the Internet, the discussion is taking place in real time. We're able very quickly, sometimes in a matter of days, to pick up on what consumers are saying. If there's certain issues, like safety recalls or any mention of a boycott, we can set up an alert, so that we can alert a company or a brand so they can be on their guard and be ready to react, if that's what it takes.
- Sue MacDonald

We've seen claims in the last month that they didn't know until July of this year, and now you're working around the clock to find out what's wrong... That's rubbish. You knew you had a problem a long time ago. You had recalls in 18 countries. This committee's staff has uncovered memos going back to 1997 where you knew you had a problem and you didn't do anything about it.
- Heather Wilson

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