Zeros Quotes
With Soup (Campbell), you always know what you're going to get. We knew that when we took the lead back he was going to come back strong, and he put up two zeros.
- David Flores

When you give up four runs to the Yankees, and it's the third inning at 4-0, the thought crosses your mind that the game could be over. You tell yourself it's over or you try to fight back. I sat in the dugout after the third inning and I had thrown 66 pitches. I felt I had about 40 pitches left, and if I could put up three zeros, we'd still have a chance.
- Dan Haren

What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros.
- Jack Welch

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