Justin King Quotes

While the customer experience is much improved we still need to work on achieving consistency across all of our stores, and at an acceptable cost. - Justin King

We've both got a nose for the ball. We're both fast. - Justin King

We're very excited about these changes. - Justin King

We were clear last year that we needed to fix the basics of our offer for customers and we have made good steps forward. - Justin King

We showed that we could control the clock. - Justin King

We fail to see why further investigation of these aspects is required. - Justin King

We don't want to win one year and then be forgotten. In order for that to happen, we need to have great younger guys come in a build a great program. - Justin King

We are very pleased with our performance which represents our fourth consecutive quarter of like-for-like sales growth and therefore is an important further step in the recovery of our business. - Justin King

We are disappointed with the home area. I think trading will remain tough. I don't see that going away. - Justin King

Today's announcement marks a change in how we will serve our customers and the start of a company-wide training programme equipping every colleague to improve the customer experience in store. - Justin King

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