James Zimmerman Quotes
The Internet -- much like our global mail-order catalog businesses -- represents a strategically important complement to our department stores in an era when convenience is becoming a more important component of the value equation for customers. 
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Internet | Global | Mail | Order | Catalog |
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Our direct-to-customer business results were mixed, but we think the strategic direction initiated in 1999 has Federated well positioned to capitalize on the potential of this segment, particularly in the rapidly growing e-commerce arena.
- James Zimmerman
There certainly is no getting around the fact that this was a difficult year for us as a company, as well as for our industry and our nation... Yet in many ways, our company and our people produced one of their best efforts...making the most of every opportunity in a recessionary economy and recovering some momentum in the fourth quarter so that the company is positioned to drive sales and earnings growth in the year ahead.
- James Zimmerman