Dean Headley Quotes

They're less on time, they're losing bags at a rate they've never done before, and people are complaining again.

- Dean Headley

Tags

Time | Losing | Bags | Rate | People |

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They're charging you more for the basic ticket and then taking what used to be bundled in the package and switching it to a la carte. It's nuts. - Dean Headley

One way to gain revenue is taking what was free and turning it into a revenue-generating part of the service. - Dean Headley