John Horrigan Quotes

This is still technology that does require a certain capacity to self-troubleshoot... The switching cost could just be the technical aspect of doing the setup, and often you have to switch your e-mail address. These are people who are older, less educated and less adept to go through the process.

- John Horrigan

Tags

Technology | Require | Capacity | Troubleshoot | Switching |

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In this case, all six of them came forward. There was no investigation. They are all good kids who have represented us well. They made a mistake and they came forward and accepted the penalty. - John Horrigan

The issue is that the remaining pool of dial-up users today is a different demographic category. A couple years back, you had people making the bit-per-buck calculation ... [which] prompted them to switch. The existing pool of dial-up users is not accessing as many bits. - John Horrigan

The broadband difference is now permeating the news environment. High-powered Internet users are heavily into other media sources as well, but the pre-eminent place of online news suggests that it shapes their off-line information choices in an important way. - John Horrigan