John Fingleton Quotes
This letter was designed to take money from vulnerable consumers by distressing, frightening and misleading them.
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Letter | Designed | Money | Vulnerable | Consumers |
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The logical consequence of that is that some consumers are buying things they don't want and others are buying things that they're not entirely clear what they're paying for. That's a market that's not working well for consumers and one that we should think about how it could work better.
- John Fingleton
