Candace Corlett Quotes
We conducted a survey of 1,146 consumers last September where we asked them if they would pay more for groceries in a pleasant shopping environment and 45 percent said they would. That's surprising, because we do live in a Wal-Mart world where consumers are exceptionally price savvy. 
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Conducted | Survey | Consumers | September | Asked |
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More than just service, it's the respect, rapport, ambience that engages customers so that price becomes the last thing on their minds as they walk around stores.
- Candace Corlett
The clinics fit consumer's lifestyles, bringing the service to the shopper. Consumers are responding to it well. ... The whole topic of women's health and personal wellness is so focused on stress relief and stress management. What the in-store clinics do is shed one more level of stress.
- Candace Corlett