Shaun Coyne Quotes

We needed to deliver, and the best way to do it was to go to India. I was empowered to make the decision and it has paid off for us. Toyota is depending on technology, not people, to stay ahead.

- Shaun Coyne

Tags

Needed | Deliver | India | Empowered | Decision |

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We want to be the best captive financial services company in the world. - Shaun Coyne

We needed to deliver, and the best way to do it was to go to India. I was empowered to make the decision and it has paid off for us. Toyota is depending on technology, not people, to stay ahead. - Shaun Coyne

Four years ago, we moved a lot of work to India. We saved money and pumped it into the customer service strategy. We're tying it back to business benefit, creating loyalty through customer services. - Shaun Coyne