Neysa Pranger Quotes
While there have been improvements in the past year, clearly the transit authority still has a long way to go. 
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Improvements | Year | Transit | Authority | Long |
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When there's a delay or disruption in service, that's when riders need information most, and they're not getting it.
- Neysa Pranger
What our survey has found is that clearly the Transit Authority is not living up to its own standards with delay announcements. Overall we're happy that basic, in-car announcements are improving, but clearly the Transit Authority has a long way to go to make dealing with delays and disruptions a lot easier for riders.
- Neysa Pranger