Tom Courtney Quotes
In the fourth quarter of calendar 1999, sales grew 170 percent year-over-year. In the second quarter they just reported, sales grew 84 percent. So, if you went back six months, Amazon's market capitalization when they generated that 170 percent growth was probably around $25 to $30 billion. Today it's $15 billion. 
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Fourth | Quarter | Calendar | 1999 | Sales |
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Operationally, they did quite well during the quarter... The real reason for [the higher losses] is their higher costs for markdowns on the consumer side. That's their attempt to err on the side of service.
- Tom Courtney
I don't think that the [name-your-own-price model] was a consumer-friendly, easy way to buy products. It was all about squeezing out a little bit of price savings and for that you gave up service, selection and convenience. I don't think a large enough group of customers were willing to do that.
- Tom Courtney