Dennis Galbraith Quotes
It's a cultural shift. The idea that people only want to buy American is going away. 
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Cultural | Shift | Idea | People | American |
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While it's true that some sites are significantly more useful than others, the industry has improved to a point where there are no bad manufacturer sites. This study again confirms that the more useful a site is, the more traffic it is likely to drive to dealerships. The automotive industry is providing better online shopping experiences to more shoppers than ever before, making manufacturer sites an increasingly important stop when researching a new vehicle to purchase.
- Dennis Galbraith
Vehicle shoppers come to automotive sites with a wide range of shopping patterns, Internet skills, Internet connections, computer configurations, automotive understanding and automotive vocabulary. Creating one site that works well for so many new-vehicle shoppers is an extraordinary challenge, but Lexus has demonstrated that it can be done.
- Dennis Galbraith