Receiving Quotes
You're talking about 350 people maximum right now. We aren't talking about a really large population (receiving benefits).
- John Law
You should try to get as much information as you can before the customer is gone for good. Were they receiving too many email messages? Are they no longer interested in your product or service? Was the content not relevant enough? You can even provide an empty text box on the Web site in which they can add their own feedback.
- Bill Nussey
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