Glenn Roberts Quotes

What we've been recommending consistently is that the issue needs to be folded into the joint study. We're concerned if it were undertaken as a separate effort, it might jeopardize this relationship. - Glenn Roberts

Studies show the longer a customer is in the F&I office, the lower the customer-satisfaction scores. - Glenn Roberts

I had heard all the stories about Eddie. But I don't see evidence of it here. He is not Dr. Evil. He is not the way he is painted. - Glenn Roberts

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